Terms & Conditions

Terms & Conditions

By placing an order on CraftKam, customers agree to provide accurate contact, delivery and customisation information.

Handmade & personalised orders

Handmade products can have small natural variations. Personalised products are created according to details approved or submitted by the customer.

Pricing & availability

Prices, stock and offers displayed on the website may be updated. An order may be contacted for clarification when customisation or delivery information is incomplete.

Damage claims

Damage/wrong-item claims are handled under the Return & Damage Policy.